Privacy Policy

Effective Date: November 2025

Latham Projects Pty Ltd (“we,” “us,” or “our”) operates the website lathamprojects.com.au and is committed to protecting the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data, particularly as a business focused on construction lead generation.

1. Information We Collect

We collect information to operate our business, provide our services, and generate leads for construction & asbestos removal projects.

A. Personal Information You Provide

This is information you voluntarily submit to us through forms, phone calls, or emails. This is common for a service-based business:

Contact Data: Name, email address, phone number, and postal address.
Project Data: Information about your asbestos needs, such as service type (e.g., inspection, testing, removal etc), size, budget, timeline, and location.
Correspondence: Records of any communication with us.

B. Automatically Collected Information (Non-Personal)

When you visit our website, certain non-personal information is collected automatically:

Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website, including pages visited, links clicked, time spent on pages, and referring website addresses.
Cookies and Tracking: We use “cookies,” web beacons, and similar technologies to track activity on our website and hold certain information (see Section 4).

2. How We Use Your Information (Purpose of Collection)

We use the collected information for various business and lead generation purposes:

To Provide Services: To respond to your inquiries, provide you with project estimates, schedule consultations, and fulfill your requests for our construction services.
Lead Generation & Marketing: To send you informational and promotional content about our services, special offers, or new project types. We may use your project data to tailor these communications.
To Improve Our Website: To analyse usage trends, track user movement, and gather demographic information to improve website functionality and user experience.
Customer Service: To provide support and respond to your questions.
Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information with Third Parties

As a lead generation business, we may share your personal information in specific circumstances:

Service Providers: We may share information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, marketing assistance, email delivery, and customer service. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Affiliated Companies: We may share your information with our affiliated construction partners or contractors when necessary to fulfill your project request or inquiry.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Latham Projects Pty Ltd, (iii) act in urgent circumstances to protect the personal safety of users or the public, or (iv) protect against legal liability.

We do not sell your Personal Information to third parties.

4. Cookies and Tracking Technologies

We use cookies and data safe tracking like Google Analytics to enhance your experience. A cookie is a small file placed on your device. You have the option to accept or refuse cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.

We may use the following types of cookies:

Essential Cookies: Required for the operation of the website (e.g., for form submissions).
Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how visitors move around our website.¹
Functionality Cookies: Used to recognise you when you return to our website (²e.g., remembering your preferences).

5. Security of Your Data

The security of your Personal Information is important to us. We implement reasonable and appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Data Protection Rights (Opt-Out/Access)

You have certain rights regarding the personal information we hold about you:

Opt-Out of Marketing: You can opt-out of receiving future marketing or promotional emails from us by clicking the “unsubscribe” link in the footer of any such email. Project-related email communications are transactional and cannot be opted out of as they are needed to fulfil your project request.
Access, Correction, and Deletion: Depending on your location, you may have the right to request access to, correct, or request the deletion of any personal information we hold about you. Please submit a request using the contact details provided in the footer.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via email.